Privacy Policy

Effective Date: 07/01/2023
Last Updated: 09/04/2025

At Common Rise Creative Solutions LLC (“we,” “our,” or “us”), we value your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit thecommonrise.com or engage with our services, including our subscription program and client hub.

1. Information We Collect

We may collect information in the following categories:

1.1 Website Usage Data

  • IP address, browser type, pages visited, time spent on pages, click behavior, and similar analytics for website improvement and user experience optimization.

1.2 Personal and Contact Information

  • Information you provide directly, such as name, email address, phone number, billing details, and your business/organization information.

1.3 Project-Related Data

  • Files and design assets submitted via email or our secure file drop (e.g., logos, branding materials).
  • Usage data within your client hub, including proofing interactions, revision requests, and time-tracking records.

1.4 Tracking Technologies

  • Cookies, web beacons, and similar technologies may be used to enhance your experience and analyze site and hub performance.

2. How We Use Your Information

We use your information for these purposes:

  • To deliver and refine our subscription design services—including time tracking, proofing processes, and client communications.
  • To process payments, billing, and subscription management.
  • To support client-facing features such as the hub, proofing portal, and revision tracking.
  • To manage charitable donations tied to subscription usage.
  • To send newsletters or promotional communications (where you’ve opted in).
  • To ensure compliance with legal and regulatory requirements.

3. Disclosure of Information

We do not sell or rent your personal information. We may share your data in the following cases:

  • Service Providers: With trusted vendors (e.g., payment processors, hosting providers, analytics services) who help us deliver and maintain our services.
  • Legal Compliance: When required to do so by law or to protect rights, safety, or property.
  • Business Transfers: If our business is acquired or merged, information may be transferred to the new owner, subject to this Privacy Policy.

4. Security Measures

We implement industry-standard safeguards—such as encryption and access controls—to protect your personal data. However, no system is entirely secure; we cannot guarantee complete protection, particularly for data transmitted electronically.

5. Data Retention

  • We retain your personal data for as long as your account is active or as necessary to provide services.
  • Design assets and project materials may be archived and retained for up to 12 months after subscription cancellation, to facilitate reactivation or backup needs.

6. Cookies & Tracking Technologies

  • We use cookies, tracking pixels, and similar tools to improve site navigation, understand user behavior, and enhance your experience.
  • You may disable cookies via your browser settings, although this may impact site functionality.

7. Your Rights and Choices

You have rights regarding your personal data, including:

  • Access or Correction: Request a copy or correction of your data.
  • Deletion: Request removal of your data, where legally allowed.
  • Marketing Preferences: Opt out of newsletters or promotional messages.

To exercise these rights, please contact us at [email protected].

8. Children’s Privacy

Our services are intended for individuals aged 13 and older. We do not knowingly collect or market to children under the age of 13.

9. Third-Party Links

Our website may include links to external websites. We are not responsible for the content or privacy practices of these third-party sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date above reflects when changes were made. Please review this page occasionally to stay informed of updates.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Michigan. Any disputes will be handled under Michigan jurisdiction.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Contact Form
Phone: (248) 667-8733